Is it safe buying jewelry online?

How do you ship?

Can I change payment method or delivery address after my order confirmation?

Can I buy Giardinoblu Jewellery if I’m allergic to nickel?

Can I complete my Order if I have not a PayPal account?

Do you offer payment plans?


How much is Shipping Fees?

How do you ship?

How many time my order takes to get to me?

Can I send my order to PoBox address?

What if I'm out when the UPS mail man deliver my order?


What if the jewelry that I purchased doesn't meet my expectations?

The stone of my ring has fallen out / the chain is broken, can you repair it?

What is the deadline to make a Return? Can I wear the jewel in the meantime?

Could you repair my jewel after six months from purchase?

Who pays the costs of the return shipment?

Packaging has been damaged or broken before send the return. Can I receive the refund or change size?

Is the Crystal Consultation refundable?


Bronze jewels on skin

Bronze turns my skin green?

What is the metal of Giardinoblu jewelry are made?

Jewelry caring

Do jewels change color over time?

How to clean and keep shiny Giardinoblu jewels?

Custom Jewelry

Can I order a customized Jewel?

Jewelry Size

I bought a ring, but it doesn’t fit me perfectly, how can I do?

I don't know my ring size, how can I do to know it?

I don’t find my size on “find sizer", what can I do?

How do I know my ring/bracelet size?